FAQs



Do you only handle large/corporate moves?

No, we handle moves of all sizes, from corporate executives to family household moves.

Back to top

Do you take ALL my belongings?

We strive to offer you as complete a relocation service as possible. However, you should plan to take animals, open containers or liquids, flammable items, and any personal items you will need immediately at your destination in your personal vehicle. If this is not possible, we will work to find a solution to transport all your belongings.

Back to top

Can I leave my belongings inside dresser drawers and file cabinets?

We recommend you remove fragile items such as perfume bottles, but you may leave clothes in your dresser drawers and files in your file cabinets. These items are secured into place with padding and shrink wrap to ensure they won’t shuffle during the move.

Back to top

Do you move vehicles and motorcycles?

Yes. You get the peace of mind knowing that your vehicle or motorcycle is transported in an enclosed trailer, so it’s not exposed to rock chips, vandalism, or other hazards of open transport. Items can also be placed in custom-built wooden crates for extra protection.

Back to top

What kind of insurance do you offer for my belongings?

All licensed movers, including Brian Hansen Relocation, carry a Basic Liability Policy that pays 60 cents per pound per item. This policy is included in the cost of your moving services.

For more comprehensive coverage, we offer a Full Replacement Value Policy at a cost of $145 per $10,000 of coverage. You can purchase multiple units to cover the full value of your belongings. With this policy you will be reimbursed the full cost of replacing any items damaged in the move.

Back to top

Do you assemble my furniture?

Yes, we will assemble any furniture that requires assembly and place it in your desired location in your home.

Back to top

Can you relocate my belongings if I’m not able to be there?

Yes. Brian Hansen Relocation is one of a handful of companies to offer a full-service turnkey moving and home setup. The team can pack and load your belongings, transfer everything to your destination, and coordinate with your realtor or personal assistant to unpack and set up your belongings in your home.

Back to top